Last Updated: December 18, 2025
Introduction
Śaranam Center for Healing & Transformation (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect the following types of personal information:
– Name, email address, phone number, and mailing address
– Payment information (processed securely through Stripe)
– Retreat registration details and preferences
– Health and dietary information relevant to your retreat stay
– Emergency contact information
– Communications with us via email, phone, or written correspondence
Automatically Collected Information
When you visit our website, we may automatically collect:
– IP address and browser type
– Device information
– Pages viewed and time spent on pages
– Referring website addresses
How We Use Your Information
We use your personal information to:
– Process retreat registrations and payments
– Communicate about your retreat experience
– Send important updates about our programs
– Provide customer support
– Improve our services and website
– Comply with legal obligations
– Send newsletters and marketing communications (with your consent)
Payment Processing
We use Stripe as our payment processor. When you make a payment:
– Your payment information is collected and processed directly by Stripe
– We do not store your complete credit card information
– Stripe’s security and privacy practices protect your payment data
– For more information, please review Stripe’s Privacy Policy at https://stripe.com/privacy
Information Sharing
We may share your information with:
– Service providers (like Stripe) who assist in our operations
– Legal authorities when required by law
– Emergency contacts you’ve designated
– Third parties with your explicit consent
We do not sell or rent your personal information to third parties.
Data Security
We implement appropriate security measures to protect your personal information, including:
– Encryption of data in transit and at rest
– Regular security assessments
– Limited access to personal information
– Secure data storage systems
Your Rights
You have the right to:
– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Opt-out of marketing communications
– Withdraw consent for data processing
– Request data portability
Cookies and Tracking Technologies
We use cookies and similar technologies to:
– Improve website functionality
– Analyze website traffic
– Remember your preferences
– Provide secure services
You can control cookie settings through your browser preferences.
Children’s Privacy
We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
International Data Transfers
If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the United States.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Saranam Center
(formerly SRV)
20 Jennings Rd., Greenville, NY 12083
Email: info@saranamcenter.org
Phone: (518) 217-8485
California Privacy Rights
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.
Legal Basis for Processing (For EEA Users)
If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:
– Performance of a contract
– Legal compliance
– Legitimate interests
– Your consent
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need personal information, it is securely deleted or anonymized.